Readings in Leadership and Management 2
Instead of the traditional view that employees are easily replaceable elements in an organization, people who must be trained to do narrow, well-defined tasks and who must be closely watched and always supervised, the concept of empowerment says that today’s more educated and sometimes more sophisticated employees need and want to contribute more to their employer and workplace. Yet many businesses marginalize their employees by refusing to listen to them and by failing to let them contribute to the enterprise in any meaningful way.
Yet it takes more than waving a magic wand over employees’ heads and telling them they can spend money to reap the benefits of employee empowerment. Like any complex and detail-intensive issue, establishing a culture of empowerment for employees requires sound leadership, careful planning, well-defined policies, and ongoing emphasis and training to implement effectively.