Service-Based Leadership - Knowing and Serving Your Constituencies
The key to serving the needs of all those you serve – members, employees, and boss – lies in ensuring that you build strong relationships with individuals.
Relationships depend upon how you view yourself in relation to others. If you see yourself as separate and apart from your constituencies, if you view others as the means to your ends, if your vision and goals lack a broader purpose than your own needs and ambitions, establishing meaningful relationships will be impossible. On the other hand, when you see yourself as part of a team with a shared mission, then a sense of service will be an intrinsic part of your service team relationships.