What I Expect from My Club Management Team (printed book)
Regardless of background, education, and work experience, your management team must know what you expect of them in all situations. To ensure consistency in the operation and how employees interact with members, managers must have a common understanding of the club's standards, policies, and procedures. This means you must communicate your requirements for: leadership, management disciplines, service standards, and performance
137 page black and white printed book, spiral bound with color cover, price includes printing on demand and handling. Allow 10 days to 2 weeks for delivery.
If you prefer a digital copy of this book, please click here.